Patient Access & Scheduling Specialist

Frye Regional Medical Center; Hickory (NC); Vor Ort; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision benefits

Paid time off & disability insurance

Tuition assistance & 401(k) retirement

Well-being programs

Career growth opportunities

Zusammenfassung

Frye Regional Medical Center in North Carolina is seeking a Patient Services Representative to facilitate the patient referral process, obtain pre-certifications, greet patients, check‑in/check‑out, schedule appointments and manage calls. They collect co-pays and balances at the point of service.

The role includes scheduling, registration, pre-admission and admission at physician practices, reception and discharge, and obtaining demographic information; candidates should handle patient liability

Qualifikationen

• High school diploma or equivalent; associate's degree preferred.
• Able to work in a stressful environment with minimal supervision.
• Excellent customer service and communication skills.

Aufgaben

• Scheduling, registration, patient pre-admission and admission at the physician practice.
• Reception and discharge functions.
• Accurately obtains complete and accurate patient demographic information.
• Performs proper patient liability collection techniques before, during and after date of service.

Kenntnisse

Customer service

Communication

Phone etiquette

Attention to detail

Ausbildung

High school diploma or equivalent

Associate's degree preferred

Jobbeschreibung

Frye Regional Medical Center in North Carolina is seeking a Patient Services Representative to facilitate the patient referral process, obtain pre-certifications, greet patients, check‑in/check‑out, schedule appointments and manage calls. They collect co-pays and balances at the point of service.

The role includes scheduling, registration, pre-admission and admission at physician practices, reception and discharge, and obtaining demographic information; candidates should handle patient liability