Patient Access & Scheduling Specialist

Socket.dev; Galveston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

UTMB Health in Galveston, TX seeks a Patient Services Specialist I to enhance the patient experience by coordinating clerical and medical activities, handling patient registration, and facilitating access to UTMB services for new and returning patients.

The role emphasizes high-level customer service, scheduling, accuracy in eligibility verification and pre-registration, and safeguarding patient confidentiality in all communications and records.

Qualifications

• Associate’s degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.
• Preferred: previous experience in a medical office, clinic, or healthcare setting.

Responsibilities

• Provides high level customer service in all interactions with internal and external customers.
• Coordinates patient registration activities and ensures eligibility and third-party coverage where applicable.
• Pre-registers patients and communicates with physicians, referral sources, and clinical staff regarding access or authorization.
• Manages disposition of patients within designated timelines and maintains patient confidentiality.

Skills

Microsoft Excel

Microsoft Word

Database management

Education

Associate’s degree

Tools

Database management packages

Job description

UTMB Health in Galveston, TX seeks a Patient Services Specialist I to enhance the patient experience by coordinating clerical and medical activities, handling patient registration, and facilitating access to UTMB services for new and returning patients.

The role emphasizes high-level customer service, scheduling, accuracy in eligibility verification and pre-registration, and safeguarding patient confidentiality in all communications and records.