Oncology Patient Services Specialist I

The University of Texas Medical Branch; Galveston (TX); On-site; USD 40,000 - 56,000; Full time

Job summary

The University of Texas Medical Branch (UTMB) in Galveston, TX, seeks a Patient Services Specialist I to enhance the patient experience by coordinating clerical and medical activities, patient registration, and access to UTMB services for new and returning patients.

This entry-level role requires an Associate’s degree and offers on-site, full-time work with a focus on customer service, scheduling, and registration in a hospital/clinical setting.

Qualifications

• Associate’s degree or equivalent combination of education and experience relevant to the role.
• No experience required? The posting indicates an entry-level clerical role with required education.
• BLS certification required within 90 days for certain departments (health system ambulatory operations).
• Requires basic medical/clerical coordination and patient registration duties.

Responsibilities

• Provide high-level customer service to patients, physicians, and staff.
• Schedule appointments in accordance with clinical policies.
• Assist with patient arrival, paperwork, and billing communications.
• Register patients and verify demographics and third-party coverage.
• Disclose and document financial responsibilities and assist with billing concerns.

Skills

Analytical

Communication skills

Problem solving

Patient care knowledge

Education

Associate's degree

Tools

Excel

Word

Database management

Job description

The University of Texas Medical Branch (UTMB) in Galveston, TX, seeks a Patient Services Specialist I to enhance the patient experience by coordinating clerical and medical activities, patient registration, and access to UTMB services for new and returning patients.

This entry-level role requires an Associate’s degree and offers on-site, full-time work with a focus on customer service, scheduling, and registration in a hospital/clinical setting.