Patient Access & Scheduling Specialist

Johnson Memorial; Franklin (IN); Hybrid; USD 33,000 - 48,000; Full time

Job summary

Johnson Memorial Health in Franklin, IN, is seeking a Patient Service-Access Representative (Admissions) to schedule tests and procedures, obtain prior authorizations, verify insurance, and handle daily front-office tasks. This role involves patient greetings, check-ins, and coordinating referrals within a busy medical office.

Ideal candidates will have a high school diploma or equivalent and prior experience in scheduling, coding, or medical billing.

Qualifications

• High school diploma or equivalent required.
• Previous experience with scheduling, coding or medical billing preferred.
• Previous experience in a medical office preferred.

Responsibilities

• Schedule testing and procedures visits per orders.
• Obtain information and complete prior authorizations for tests and procedures.
• Assist with PA requests for medications as needed.
• Scan verification sheets and PA referrals into charts promptly.
• Verify coverage via insurance websites and phone calls.
• Greet patients and complete check-in with demographics and insurance data.
• Answer phones, direct calls, and relay messages.
• Coordinate daily office operations and manage supplies.
• Initiate patient referrals to other providers.
• Support performance improvement and organizational goals.

Skills

Scheduling

Medical coding

Insurance verification

Phone handling

Data entry

Education

High school diploma or equivalent

Tools

Billing software

EMR systems

Job description

Johnson Memorial Health in Franklin, IN, is seeking a Patient Service-Access Representative (Admissions) to schedule tests and procedures, obtain prior authorizations, verify insurance, and handle daily front-office tasks. This role involves patient greetings, check-ins, and coordinating referrals within a busy medical office.

Ideal candidates will have a high school diploma or equivalent and prior experience in scheduling, coding, or medical billing.