Patient Access & Scheduling Specialist

Fairview Health Services; Edina (MN); On-site; USD 40,000 - 52,000; Full time

Job summary

Fairview Health Services is seeking a Scheduling Coordinator to help patients, providers, and staff access services, tests, and procedures as directed by care providers. The role includes registration, scheduling, and related clerical duties to support scheduling workflows.

The coordinator will manage communications with patients, staff, and referring physicians, arrange services per doctor orders, and produce schedules and reports while maintaining up-to-date records and discharge coordination.

Qualifications

• Vocational/Technical training
• Associates Degree
• One to three years experience

Responsibilities

• Acquires vital consent from patient for medical records, authorization for evaluations, procedures, treatment programs, therapies, etc., from managed care plans and other payers.
• Communicates with patient, staff and referring physician regarding authorization decisions.
• Schedules services such as tests, procedures, follow-up visits and any other services the patient may require as taken from Doctor's orders.
• Produces efficient and accurate schedules and associated reports.
• Records and updates schedule changes accurately.
• Monitors discharge status of patient, discharges patients and coordinates discharge communication procedures to referring physician.
• Responsible for answering of multiple telephone lines and looking after the caller's needs quickly and thoroughly.
• Participates actively in department decision-making, coordinating patients schedules for multiple subject areas.

Education

Vocational/Technical training

Associates Degree

Job description

Fairview Health Services is seeking a Scheduling Coordinator to help patients, providers, and staff access services, tests, and procedures as directed by care providers. The role includes registration, scheduling, and related clerical duties to support scheduling workflows.

The coordinator will manage communications with patients, staff, and referring physicians, arrange services per doctor orders, and produce schedules and reports while maintaining up-to-date records and discharge coordination.