Patient Access & Scheduling Specialist

Geisinger; Danville (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) plan with Geisinger automatic |

Free Care.com membership with discount

Employee Assistance Program (EAP)

MyHealth Rewards wellness program

Job summary

Geisinger Medical Center in Danville, PA, seeks a frontline Support Specialist to greet patients, register demographics, check in for appointments and coordinate follow-up visits. The role requires strong clerical and communication skills, adherence to HIPAA, and excellence in customer service to ensure smooth patient flow.

Responsibilities include verifying insurance details, explaining financial obligations, posting payments, and scheduling referrals as needed.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year related work experience preferred.
• Strong clerical, communication, and confidentiality skills.

Responsibilities

• Check in patients and verify demographics.
• Explain insurance responses and assign primary/secondary coverage.
• Communicate financial obligations and collect fees.
• Schedule follow-up appointments and referrals as needed.
• Maintain HIPAA compliance and patient confidentiality.

Skills

Clerical I

Communication

Customer Service

Office Politics And Confidentiality

Education

High School Diploma or GED

Job description

Geisinger Medical Center in Danville, PA, seeks a frontline Support Specialist to greet patients, register demographics, check in for appointments and coordinate follow-up visits. The role requires strong clerical and communication skills, adherence to HIPAA, and excellence in customer service to ensure smooth patient flow.

Responsibilities include verifying insurance details, explaining financial obligations, posting payments, and scheduling referrals as needed.