Patient Access & Scheduling Specialist

Mercy Health; Cincinnati (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off and leave

Tuition assistance

Professional development

Job summary

Mercy Health is seeking a Patient Services Representative at Anderson Family Medicine in Cincinnati. You will register patients, verify demographics, collect insurance information, and schedule appointments while explaining financial options. You may cover other physician practices as needed to ensure smooth patient flow.

The role emphasizes accuracy in registration, proficient use of scheduling software, and compassionate communication with patients and families.

Qualifications

• Must have strong customer service orientation.
• Strong communication and interpersonal skills.
• Experience with patient scheduling and data entry preferred.

Responsibilities

• Act as primary point of contact between patients and the practice.
• Greet patients and provide exceptional customer service.
• Schedule appointments and enter patient information accurately.

Skills

Customer service

Communication

Scheduling

Cash handling

Education

High School Diploma or GED

Job description

Mercy Health is seeking a Patient Services Representative at Anderson Family Medicine in Cincinnati. You will register patients, verify demographics, collect insurance information, and schedule appointments while explaining financial options. You may cover other physician practices as needed to ensure smooth patient flow.

The role emphasizes accuracy in registration, proficient use of scheduling software, and compassionate communication with patients and families.