Patient Access & Scheduling Specialist

Capital Health (US); Bordentown (NJ); On-site; USD 48,711,936 - 59,743,756; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Paid Time-Off Program

Job summary

Capital Health is seeking a Patient Access/Receptionist to handle multi-line calls, schedule appointments, and assist with patient check-in and check-out processes. The role requires attention to HIPAA guidelines and accurate data entry for demographics and insurance.

The position supports hospital and medical group operations with strong customer service, communication, and computer skills. A high school diploma and healthcare experience are preferred, with a full-time schedule and benefits

Qualifications

• High school diploma or equivalent required.
• One year of receptionist or clerical experience in healthcare or customer service.
• Familiarity with medical terminology, ICD-10 and CPT codes.
• Proficient computer skills and basic Microsoft Office proficiency.
• 8-hour work day typical.

Responsibilities

• Answers telephones promptly and courteously across multiple lines.
• Schedules and cancels appointments and outpatient tests per policy.
• Prepares for day by reviewing eligibility and incoming patient information.
• Greet patients and visitors professionally and explain privacy policies.
• Processes registrations and ensures insurance and demographic data are accurate.

Skills

Communication

Medical terminology

Interpersonal skills

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Capital Health is seeking a Patient Access/Receptionist to handle multi-line calls, schedule appointments, and assist with patient check-in and check-out processes. The role requires attention to HIPAA guidelines and accurate data entry for demographics and insurance.

The position supports hospital and medical group operations with strong customer service, communication, and computer skills. A high school diploma and healthcare experience are preferred, with a full-time schedule and benefits