Patient Care Front Desk Specialist

Capital Health (US); Newtown (CT); On-site; USD 23,419 - 28,722; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage & In‑House

Dental Plan

Vision Plan

FSA

Healthcare FSA

Dependent Care FSA

Retirement Savings

Life Insurance

Disability Benefits

Paid Time‑Off Program

Job summary

Capital Health is seeking a competent front desk receptionist to greet patients, schedule appointments, verify insurance, and collect balances. You will support patient flow, maintain records, and ensure privacy policies are followed.

Ideal candidates have at least one year in a healthcare reception role, strong communication, and basic Microsoft Office skills. This is a full-time position with competitive benefits and growth opportunities within Capital Health Medical Group.

Qualifications

• Familiarity with medical terminology and coding terms.
• Excellent communication and interpersonal skills.
• Basic computer and Microsoft Office skills.

Responsibilities

• Answers telephones promptly and courteously, routing calls appropriately.
• Schedules and cancels appointments; coordinates outpatient tests and surgeries.
• Prepares patient charts and paperwork; confirms privacy policy compliance.
• Greets patients and visitors; informs about delays and privacy practices.
• Collects co-payments and balances; handles check-in/out receipts.

Skills

Customer service

Medical terminology

ICD-10 CPT codes

Communication

Microsoft Office

Excel

Education

High School Diploma

Tools

Microsoft Office

Job description

Capital Health is seeking a competent front desk receptionist to greet patients, schedule appointments, verify insurance, and collect balances. You will support patient flow, maintain records, and ensure privacy policies are followed.

Ideal candidates have at least one year in a healthcare reception role, strong communication, and basic Microsoft Office skills. This is a full-time position with competitive benefits and growth opportunities within Capital Health Medical Group.