Patient Access & Scheduling Specialist

Independence Health System; Benbrook, Butler (TX, Butler County); On-site; USD 22,000 - 30,000; Full time

Job summary

Independence Health System seeks a Patient Services Associate for Benbrook Gastroenterology, on-site in Butler, PA. The role focuses on administrative duties, patient registration, and scheduling while ensuring accurate demographics and insurance information.

Daily responsibilities include greeting patients, handling calls, triaging, and facilitating referrals, authorizations, and smooth patient flow through the billing and appointment process.

Qualifications

• High school diploma, GED or higher education.
• Strong leadership, organizational, independent and critical thinking skills.
• Ability to communicate complex topics to a wide and diverse audience.

Responsibilities

• Ensure positive customer service atmosphere in the reception area.
• Process telephone calls and messages promptly, accurately and courteously.
• Pre-register patients at or before the visit date and collect demographics/insurance.
• Enter charges and codes into the billing system per policy.
• Assist in maintaining a clean, safe, and organized department and environment.

Skills

Strong leadership

Organizational skills

Independent thinking

Critical thinking

Communication skills

Education

High School Diploma, GED

Job description

Independence Health System seeks a Patient Services Associate for Benbrook Gastroenterology, on-site in Butler, PA. The role focuses on administrative duties, patient registration, and scheduling while ensuring accurate demographics and insurance information.

Daily responsibilities include greeting patients, handling calls, triaging, and facilitating referrals, authorizations, and smooth patient flow through the billing and appointment process.