Patient Access & Scheduling Specialist

The Chronicle Of Higher Education, Inc.; Baltimore (MD); On-site; USD 23,000 - 41,000; Full time

Job summary

Johns Hopkins Bayview Medical Center in Baltimore is seeking a Patient Service Coordinator for the SOM DOM Bay Addiction Medicine division. The PSC handles patient check-in/out, insurance verification, scheduling, and coordination with providers, using EPIC for records and billing steps.

The role requires a high school diploma, at least one year of customer service, and strong organizational skills. Candidates must comply with HIPAA, communicate with patients, and support special projects while

Qualifications

• High School Diploma or GED required.
• Minimum one year in customer service.
• JHU equivalency formula may substitute education for experience.

Responsibilities

• Provide friendly, confidential assistance to patients and families.
• Follow HIPAA guidelines at all times.
• Use EPIC for patient registration, scheduling, check-in/out, and insurance data entry.

Skills

Customer service

EPIC system

Education

High School Diploma or GED

Job description

Johns Hopkins Bayview Medical Center in Baltimore is seeking a Patient Service Coordinator for the SOM DOM Bay Addiction Medicine division. The PSC handles patient check-in/out, insurance verification, scheduling, and coordination with providers, using EPIC for records and billing steps.

The role requires a high school diploma, at least one year of customer service, and strong organizational skills. Candidates must comply with HIPAA, communicate with patients, and support special projects while