Patient Access & Scheduling Specialist

Lehigh Valley Hospital, Inc.; Pottsville (Schuylkill County); On-site; USD 38,000 - 46,000; Full time

Job summary

Lehigh Valley Health Network, Pottsville location, is seeking a Registration Specialist to support patient access and scheduling. You will interview patients, verify insurance, collect demographics, and ensure accurate registration for optimal financial clearance.

The role emphasizes customer service in a healthcare setting, with strong computer and typing skills required. A bilingual Spanish/English preference is noted, and the position is full-time day shift.

Qualifications

• 1 year customer service or 1 year healthcare environment experience.
• Ability to interact with diverse patient populations.
• Strong computer and typing skills required.

Responsibilities

• Interviews patients to collect demographic, insurance, and referral information.
• Verifies insurance details and ensures accurate scheduling.
• Collects payments or estimates and provides financial counseling resources.
• Maintains accurate registration records and supports smooth patient flow.

Skills

Customer service

Healthcare environment

Typing / computer proficiency

Education

High School Diploma/GED

Job description

Lehigh Valley Health Network, Pottsville location, is seeking a Registration Specialist to support patient access and scheduling. You will interview patients, verify insurance, collect demographics, and ensure accurate registration for optimal financial clearance.

The role emphasizes customer service in a healthcare setting, with strong computer and typing skills required. A bilingual Spanish/English preference is noted, and the position is full-time day shift.