Patient Access & Scheduling Specialist

Avera; Aberdeen (SD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO from day 1

Up to 5% retirement match

Career development program

Job summary

Avera Internal Medicine Aberdeen in Aberdeen, SD is seeking a full-time Patient Access / Front Desk Clerk to handle check-in, registration, and insurance verification. You will scan documents, answer calls, and help patients access clinic services with a friendly, efficient approach.

Hours are Monday–Thursday 8 a.m.–5 p.m. and Friday 8 a.m.–noon, with benefits including PTO from day one and retirement matching. Join a compassionate team moving health forward.

Qualifications

• High School or GED; 1–3 months related experience or training; or equivalent combination.
• Ability to communicate effectively with patients and staff.

Responsibilities

• Welcomes patients, checking them in and completing registration which includes verifying demographics, insurance and collection of any service payments.
• Responsible for insurance verifications, authorizations and getting consent and waiver forms signed as appropriate.
• Responsible for scanning all pertinent information into the patient’s record.
• Answers and addresses calls, messages and/or faxes, routing them to appropriate individuals/departments if needed.
• Maintains computer appointment scheduling and follows office scheduling policies/parameters.
• Expedites delivery of care by coordinating nurse, physician, and patient time. Acts as public relations agent for the physicians by serving the patients in a friendly, efficient manner. Directs patients to ancillary services as needed.

Education

High School or GED Equivalent

Job description

Avera Internal Medicine Aberdeen in Aberdeen, SD is seeking a full-time Patient Access / Front Desk Clerk to handle check-in, registration, and insurance verification. You will scan documents, answer calls, and help patients access clinic services with a friendly, efficient approach.

Hours are Monday–Thursday 8 a.m.–5 p.m. and Friday 8 a.m.–noon, with benefits including PTO from day one and retirement matching. Join a compassionate team moving health forward.