Patient Access - Scheduling (PAS)

Cuyuna Regional Medical Center; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

Cuyuna Regional Medical Center in Crosby Clinic Scheduling seeks a Patient Access Specialist to manage appointment scheduling and documentation. You will act as the main liaison between patients, healthcare providers, and clinic departments.

The role demands accuracy, strong communication, and the ability to adapt to changing clinic needs while upholding exceptional patient service.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service focused and professional.
• Detail-oriented with accurate data entry.
• Able to multitask in a fast-paced clinic environment.

Responsibilities

• Schedule patient appointments and coordinate with clinic departments.
• Serve as primary contact between patients, providers, and staff.
• Verify information to ensure accurate patient records and care continuity.
• Maintain professional and discreet handling of sensitive patient data.

Skills

Excellent communicator

Customer service

Detail-oriented

Multitasker

Discreet with patient information

Medical terminology familiarity

Education

Health Care Administrative Specialist program

High School Diploma or equivalent

Job description

Advance patient care by streamlining access and appointments.

Join Our Team at Cuyuna Regional Medical Center

At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

A Day in the Life of a Patient Access - Crosby Clinic Scheduling (PAS)

The Patient Access Specialist-Scheduling plays a vital role in orchestrating patient interactions with healthcare services through meticulous appointment scheduling and documentation. This position is the primary line of communication between patients, healthcare providers, and various clinic departments, ensuring a seamless flow of information and coordination. Challenges include managing a high volume of information and multitasking under pressure, while maintaining a high standard of customer service and accuracy. Collaboration is key, as the specialist works closely with medical staff, insurance providers, and other departments to verify information and facilitate patient care continuity. The role demands flexibility and adaptability, responding to changing patient needs and clinic demands efficiently.

About the Clinic Scheduling Department

Coordinating Care, Enhancing Access

In Clinic Scheduling at CRMC, our team works behind the scenes to ensure that every patient is seen, every provider’s time is maximized, and the clinic operates as seamlessly as possible. It’s a role that requires attention to detail, and the flexibility to adjust in real-time, all while following established workflows to ensure accuracy and efficiency in clinic schedules. Whether it’s a creating a visit to establish care, accommodating urgent appointment requests, or handling unexpected disruptions, we make sure that every schedule (and reschedule) is managed with precision. What makes Clinic Scheduling unique is our ability to adapt to changes while ensuring a positive and professional experience for every patient we assist. If you have the patience, persistence, and problem-solving skills to keep clinic schedules running, join us in Clinic Scheduling at CRMC.

Ideal Candidate (What will make you a great fit!)

• - Excellent communicator with strong interpersonal skills
• - Customer service focused and professional
• - Detail-oriented with accurate data entry skills
• - Resilient and adaptable multitasker
• - Discreet with sensitive patient information
• - Familiar with medical terminology and systems
• - Resourceful with strong problem-solving ability

Qualifications

Education and Experience

Required

- N/A

Preferred

• - Completion of Health Care Administrative Specialist or similar program or comparable experience in a health care facility
• - High School Diploma or equivalent

Compensation and Benefits

The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.
Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.

CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email [e-mail] for assistance.