Patient Access - Registration (PAS)

Cuyuna Regional Medical Center; Crosby Township (MN); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health savings accounts

Life insurance

401(k) and 457(b) plan contributions

Paid time off

Educational assistance and reimburse

Employee assistance program

Work-life balance support

Gym membership

Job summary

Cuyuna Regional Medical Center in the Greater Brainerd Lakes Area is hiring a Patient Access Specialist-Registration. You will accurately process patient registrations, collect data at point of entry, and collaborate with billing and coding to ensure smooth admissions and accurate records.

The role emphasizes strong communication, discretion with sensitive information, and the ability to manage high‑stress situations while delivering compassionate customer service and a positive patient

Qualifications

• Successful completion of data entry and clerical assessments administered by CRMC staff.
• Experience with hospital registration workflows is a plus.
• Familiarity with privacy regulations and patient confidentiality requirements.

Responsibilities

• Process patient registrations accurately and efficiently at point of entry.
• Interact with patients and their representatives with professionalism and empathy.
• Collaborate with billing, coding, and other registration staff to ensure data accuracy.
• Maintain privacy and security of sensitive patient information while handling high-volume tasks.

Skills

Data entry

Customer service

Privacy & confidentiality

Medical terminology

Interpersonal skills

Multitasking

Discretion

Education

Data entry assessment

Tools

Registration software

Hospital registration systems

Job description

Empower patient care through effective registration and communication.

Join Our Team at Cuyuna Regional Medical Center

At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

A Day in the Life of a Patient Access - Registration (PAS)

The Patient Access Specialist-Registration role primarily involves processing patient registrations accurately and efficiently, ensuring all pertinent data is collected at the point of entry. This position requires constant engagement with patients and their representatives, handling sensitive information with discretion and adhering to privacy protocols. Challenges include navigating high-stress situations and managing complex data under tight deadlines. The specialist collaborates closely with billing, coding, and other registration staff to enhance registration accuracy and address discrepancies. A typical day involves multitasking between direct patient interactions, document management, and intra-departmental communication, all aimed at maximizing both operational efficiency and patient satisfaction.

About The Hospital Admitting Department

First Impression, Lasting Impact

In Hospital Admitting at CRMC, we are the first point of contact for patients and our team ensures that every patient encounter is smooth, accurate, and stress-free. We complete much more than just an administrative function, we set the tone for the patient's entire healthcare journey, helping them feel supported, informed, and cared for from the very start. What makes Hospital Admitting unique is our ability to adapt and thrive in a fast-paced, ever-changing environment. Every day, we navigate insurance verifications, scheduling changes, and unexpected patient needs, all while providing compassionate customer service. Our team operates on the belief that a positive attitude, teamwork, and flexibility make all the difference—not just for patients, but for each other. We take pride in creating a strong sense of family among our coworkers, working together to overcome challenges, and ensuring that patients always feel like their needs come first.

Ideal Candidate

(What will make you a great fit!)

• Ability to work independently
• Excellent communicator with strong interpersonal skills
• Customer service focused and professional
• Detail-oriented with accurate data entry skills
• Resilient and adaptable multitasker
• Discreet with sensitive patient information
• Familiar with medical terminology and systems
• Resourceful with strong problem-solving ability

Qualifications

Education and Experience

Required

• Successful completion of data entry and clerical assessments administered by Cuyuna Regional Medical Center Staff.

Compensation And Benefits

The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.

• Eligible employees receive medical insurance
• dental insurance
• vision insurance
• health savings accounts
• life insurance
• employer contributions to a 401(k) retirement plan
• paid time off
• participation in 401(k) and 457(b) plans
• educational assistance and reimbursement
• an employee assistance program
• work-life balance support
• gym membership and other discounts
• employee recognition programs

A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at [e-mail]. CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email [e-mail] for assistance.