Patient Access & Scheduling Coordinator (Medical Office)

UPMC; Cumberland (MD); On-site; USD 33,000 - 42,000; Full time

Job summary

UPMC Western Maryland is seeking a Full-Time Office Assistant to support our Cardiac Physicians' Office. This 40 hour/week, dayshift position supports registration, check-in and check-out; EPIC experience is encouraged.

The role includes scheduling patient appointments, answering phones, collecting demographic and insurance information, and maintaining a clean waiting area. High school diploma or GED required with 1 year medical office experience preferred.

Qualifications

• High school diploma or GED is required.
• 1 year work experience, preferably in a medical office setting.
• Knowledge of medical terminology preferred.
• Word processing and computer experience preferred.

Responsibilities

• Verify necessary information and records in the medical scheduling system.
• Schedule, coordinate, and reschedule patients' appointments.
• Greet and register patients in a polite, prompt, and helpful manner.
• Answer telephone, screen calls, take messages, and provide information.
• Maintain confidentiality related to medical records and other data.
• Use the scheduling system to support registration, check-in, and check-out processes.

Education

High school diploma or GED

Tools

EPIC system

Word processing

General computer skills

Job description

UPMC Western Maryland is seeking a Full-Time Office Assistant to support our Cardiac Physicians' Office. This 40 hour/week, dayshift position supports registration, check-in and check-out; EPIC experience is encouraged.

The role includes scheduling patient appointments, answering phones, collecting demographic and insurance information, and maintaining a clean waiting area. High school diploma or GED required with 1 year medical office experience preferred.