Patient Access & Scheduling Coordinator II

Bayhealth; Dover (DE); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Holidays

401(k) Plans

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

On Site Child Care

Educational Reimbursement

Flexible Spending Accounts

Voluntary Benefits

Job summary

Bayhealth Medical Center is seeking a Front Office Assistant in Dover, DE. You will greet patients, activate files, and move patients through a physician office schedule.

Responsibilities include front desk, registration, insurance authorizations, and accurate record maintenance. Requires a high school diploma or GED and healthcare clerical experience; benefits include comprehensive health plans and on-site services.

Qualifications

• HS diploma or GED required.
• 1 year clerical, office, and/or customer service experience in a healthcare environment preferred.
• Strong communication and patient-facing skills preferred.

Responsibilities

• Perform front desk, receptionist and registration duties to maintain patient flow.
• Support daily office operations and assist Front Office staff as needed.
• Prepare patients for visits and manage scheduling, including pre-surgery steps when applicable.
• Obtain insurance authorizations and referrals; collect payments for office visits.
• Maintain patient records and ensure HIPAA-compliant handling of information.
• Coordinate appointments with other specialists and departments as directed.

Education

High School Diploma or GED

Associate Degree

Job description

Bayhealth Medical Center is seeking a Front Office Assistant in Dover, DE. You will greet patients, activate files, and move patients through a physician office schedule.

Responsibilities include front desk, registration, insurance authorizations, and accurate record maintenance. Requires a high school diploma or GED and healthcare clerical experience; benefits include comprehensive health plans and on-site services.