Patient Access & Scheduling Coordinator (Day Shift)

BILH Performance Network; Milton (MA); On-site; USD 2,755,000 - 3,708,000; Full time

Job summary

Beth Israel Deaconess Hospital Milton is seeking a Medical Office Coordinator to serve as the primary point of contact for patients in an outpatient unit. You will handle scheduling, registration, and ancillary service coordination with a focus on accuracy and courtesy.

The role requires strong communication skills, data integrity, and teamwork with physicians and staff to ensure smooth patient flow during daytime hours.

Qualifications

• High school diploma or GED required; Associate degree preferred.
• Minimum 2 years related work experience.
• Excellent customer service and communication skills.
• Ability to schedule, register, and verify patient information in a computer system.

Responsibilities

• Schedules and coordinates patient appointments, check-in and registration, and verifies demographics and insurance information.
• Collects copayments and coordinates prior authorizations, referrals, and precertifications.
• Provides accurate information and directions to patients and visitors; maintains confidentiality.
• Supports a calm, welcoming reception area and assists with follow-up communications as needed.

Skills

Decision Making

Oral Communication

Written Communication

Teamwork

Customer Service

Education

High school diploma or GED

Associate degree preferred

Job description

Beth Israel Deaconess Hospital Milton is seeking a Medical Office Coordinator to serve as the primary point of contact for patients in an outpatient unit. You will handle scheduling, registration, and ancillary service coordination with a focus on accuracy and courtesy.

The role requires strong communication skills, data integrity, and teamwork with physicians and staff to ensure smooth patient flow during daytime hours.