Patient Access & Scheduling Coordinator

Ultimate Staffing Services; Wake Forest (NC); On-site; USD 25,000 - 26,000; Full time

Job summary

Ultimate Staffing Services in Wake Forest, NC is hiring a Medical Front Desk Receptionist to greet patients, verify insurance, schedule appointments and help keep the EMR system accurate.

This role requires 1–2 years of medical front desk experience, HS diploma, proficiency with MS Office and strong phone / data entry skills; experience with Athena EMR preferred and a consistent weekday schedule.

Qualifications

• 1-2 years of Medical Front Desk Receptionist experience or equivalent.
• Prior medical office experience is required.
• High School Diploma or GED.
• Proficiency with Microsoft Office and general office procedures.
• Strong phone, data entry, and customer service skills.
• Athena EMR experience preferred.

Responsibilities

• Answer incoming calls and assist patients with questions and scheduling
• Schedule appointments and direct patients to the appropriate provider or department
• Verify insurance coverage and collect copayments
• Enter and maintain accurate patient information in the EMR system
• Register patients and ensure all required forms are completed and signed

Skills

Customer service

Phone etiquette

Data entry

MS Office

Education

High School Diploma or GED

Tools

MS Office

Job description

Ultimate Staffing Services in Wake Forest, NC is hiring a Medical Front Desk Receptionist to greet patients, verify insurance, schedule appointments and help keep the EMR system accurate.

This role requires 1–2 years of medical front desk experience, HS diploma, proficiency with MS Office and strong phone / data entry skills; experience with Athena EMR preferred and a consistent weekday schedule.