Patient Access & Scheduling Coordinator

Hudson Regional Health; Secaucus (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

Hudson Regional Health in Secaucus, NJ is seeking a Patient Access Scheduler to coordinate appointments across hospital departments and physician offices. You will act as a liaison between doctors, the hospital, and patients, ensuring timely arrivals and complete information for billing.

The role requires 2+ years in hospital registration/scheduling, high-speed typing (45 WPM), strong customer service, and multitasking while following detailed protocols.

Qualifications

• High School Diploma required; college degree preferred.
• 2+ years hospital registration/patient access experience desired.
• 2+ years hospital scheduling experience required.
• Typing speed 45 WPM and basic experience with mainframe computers, calculators, copiers, FAX machines, and multi-line phones.
• Knowledge of medical terminology.
• Must follow detailed instructions with accuracy.
• Excellent customer service skills.
• Ability to work fast, accurately, and multitask.

Responsibilities

• Serve as liaison between doctors, hospital, and patients.
• Schedule appointments for hospital departments and physician offices.
• Follow protocols in scheduling and collecting financial information.
• Ensure patients have all information for timely arrivals and correct billing.
• Verify and obtain prior-authorization when needed.
• Coordinate transportation needs for patient appointments.
• Maintain open communication with departments regarding scheduling changes.
• Receive referrals and schedule patients accordingly.

Skills

Typing speed 45 WPM

Attention to detail

Customer service

Multitasking

Medical terminology

Communication skills

General computer literacy

Education

High School Diploma

College degree preferred

Tools

Mainframe computers

Calculators

Copiers

FAX machines

Multi-line phones

Job description

Hudson Regional Health in Secaucus, NJ is seeking a Patient Access Scheduler to coordinate appointments across hospital departments and physician offices. You will act as a liaison between doctors, the hospital, and patients, ensuring timely arrivals and complete information for billing.

The role requires 2+ years in hospital registration/scheduling, high-speed typing (45 WPM), strong customer service, and multitasking while following detailed protocols.