Patient Access & Registration Coordinator

Talentify; Flatwoods (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify, partnering with UK King's Daughters, seeks a Front Desk Registrar to support patient registration and appointment scheduling at Flatwoods Family Care in Kentucky. You will collect demographics, verify insurance, handle co-pays, and ensure privacy compliance while delivering courteous service.

The ideal candidate has a high school diploma and up to 2 years in healthcare settings, with strong data entry, phone skills, and teamwork. This full-time role offers growth and stable hours.

Qualifications

• High school diploma or equivalent experience.
• 0-2 years of healthcare/clinical experience.
• Experience registering patients and verifying insurance.
• Familiar with privacy and organizational protocols.

Responsibilities

• Registers patients according to established workflows and ensures accurate entry of demographic and insurance information for medical records and billing.
• Verifies health insurance and completes pre-certification when necessary.
• Collects co-pays, deductibles, and out-of-pocket payments, manages daily cash activities, and ensures proper balancing, verification, and deposit.
• Answers phones, schedules appointments, completes patient referrals, and processes documentation in a timely and courteous manner.
• Manages office correspondence, medical record documentation, and processes information and medical records requests while maintaining confidentiality.
• Greets and assists patients, visitors, and staff, providing accurate information and directing them to appropriate destinations.
• Coordinates and schedules admissions, procedures, and bed assignments, collaborating with physicians and other departments.
• Assists with the orientation and development of employees, reviews and delegates daily tasks, and provides oversight of departmental processes.
• Monitors, audits, and works work queues, analyzes workflows, and ensures timely and accurate data entry.
• Performs other duties as assigned.

Skills

Customer service

Data entry

Scheduling

Phone handling

Confidentiality

Clerical duties

Education

High school diploma

Equivalent experience

Job description

Talentify, partnering with UK King's Daughters, seeks a Front Desk Registrar to support patient registration and appointment scheduling at Flatwoods Family Care in Kentucky. You will collect demographics, verify insurance, handle co-pays, and ensure privacy compliance while delivering courteous service.

The ideal candidate has a high school diploma and up to 2 years in healthcare settings, with strong data entry, phone skills, and teamwork. This full-time role offers growth and stable hours.