Patient Access Coordinator – Medical Office

Central Ohio Urology Group; Greenwood (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

U.S. Urology Partners is seeking a Patient Access Representative to join our network of urology offices.

You will check patients in and out, deliver exemplary customer service, and support clerical operations across multiple locations while maintaining a patient‑centered approach. Ideal candidates have a High School Diploma, one year of experience in a medical practice or health insurance setting, excellent verbal and written communication, strong problem‑solving abilities, and proficiency with

Qualifications

• High School Diploma required.
• 1 year of experience in a medical practice or health insurance organization.
• Excellent verbal and written communication skills.
• Ability to interpret instructions and solve practical problems.
• Proficiency with computer information systems.

Responsibilities

• Check-in and check-out patients and provide exemplary customer service.
• Support clerical operations across multiple office areas for U.S Urology Partners.
• Verify insurance for upcoming procedures.
• Process third-party referral information and coordinate referrals with clinical units and billing.
• Travel to satellite locations as needed.

Skills

Customer service

Communication

HIPAA compliance

Problem solving

Computer skills

Education

High School Diploma

Job description

U.S. Urology Partners is seeking a Patient Access Representative to join our network of urology offices.

You will check patients in and out, deliver exemplary customer service, and support clerical operations across multiple locations while maintaining a patient‑centered approach. Ideal candidates have a High School Diploma, one year of experience in a medical practice or health insurance setting, excellent verbal and written communication, strong problem‑solving abilities, and proficiency with