Patient Access & Scheduling Concierge — Flexible Hours

St. Mary Medical Center, Langhorne, PA; Langhorne (Bucks County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

403(b)

Education assistance

Pet insurance

Job summary

St. Mary Medical Center in Langhorne, PA, seeks a Scheduling Specialist Concierge to serve as the primary voice for concierge and access requests. You will manage scheduling, registration, and insurance verification while coordinating clinical services and communicating requirements to patients and offices.

The role supports complex scheduling, collaboration across departments, and improvement initiatives, with a day shift and local travel between Trinity Health Mid-Atlantic sites as needed.

Qualifications

• High School Diploma or equivalent.
• 2–5 years of experience in scheduling, financial clearance, or patient access.

Responsibilities

• Serve as the primary voice for concierge and access requests, ensuring positive patient interactions.
• Perform patient access functions including scheduling, registration, and insurance verification.
• Coordinate multiple clinical services in proper sequence and communicate requirements to patients and physician offices.
• Collaborate across departments to optimize resources while accommodating physician and patient needs.
• Resolve complex scheduling matters such as STAT appointments and block times.

Skills

Scheduling

Patient access

Insurance verification

Communication

Team collaboration

Education

High School Diploma

Tools

Registration systems

Billing software

Job description

St. Mary Medical Center in Langhorne, PA, seeks a Scheduling Specialist Concierge to serve as the primary voice for concierge and access requests. You will manage scheduling, registration, and insurance verification while coordinating clinical services and communicating requirements to patients and offices.

The role supports complex scheduling, collaboration across departments, and improvement initiatives, with a day shift and local travel between Trinity Health Mid-Atlantic sites as needed.