Patient Access & Scheduling Advocate

Intermountain Health; United States; On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Generous benefits package

Job summary

Intermountain Health is hiring a Patient Access Registration Specialist I at Holy Rosary Hospital in Miles City, MT to welcome patients, collect demographics and insurance data, verify coverage, and register for appointments and tests.

The role involves collecting co-pays, explaining financial assistance options, and maintaining accurate electronic health records while following privacy rules and Intermountain policies.

Qualifications

• High School diploma or equivalent preferred.
• Proficiency in Microsoft Office, internet and email required.
• Experience with Epic preferred.
• Customer service experience in healthcare required.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Obtain and verify patient demographic, financial, and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide patients with information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms, policies, and disclosures.
• Provide patients with directions, maps, and parking information.
• Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
• Document and update patient records in the electronic health system.
• Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Tools

Epic

Job description

Intermountain Health is hiring a Patient Access Registration Specialist I at Holy Rosary Hospital in Miles City, MT to welcome patients, collect demographics and insurance data, verify coverage, and register for appointments and tests.

The role involves collecting co-pays, explaining financial assistance options, and maintaining accurate electronic health records while following privacy rules and Intermountain policies.