Acute Care Patient Access Specialist

Intermountain Healthcare; Billings (MT); On-site; USD 26,000 - 34,000; Full time

Job summary

Intermountain Health is seeking a Patient Access Registration Specialist I in Billings, MT. You will greet patients, collect co-pays, verify insurance, and schedule appointments while ensuring privacy and accuracy in the electronic health record.

Role requires strong customer service, computer skills, and ability to work in a fast-paced healthcare setting; Epic experience is preferred.

Qualifications

• High School diploma or equivalent preferred.
• Proficient with Microsoft Office, internet and email.
• Experience with Epic preferred; healthcare customer service is required.

Responsibilities

• Greet and assist patients and visitors in a courteous, professional manner.
• Register and schedule patients for appointments, tests and procedures.
• Collect co-pays, deductibles, and balances due at the time of service.
• Provide information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms and disclosures.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Tools

Epic

Job description

Intermountain Health is seeking a Patient Access Registration Specialist I in Billings, MT. You will greet patients, collect co-pays, verify insurance, and schedule appointments while ensuring privacy and accuracy in the electronic health record.

Role requires strong customer service, computer skills, and ability to work in a fast-paced healthcare setting; Epic experience is preferred.