Patient Access Scheduler - Frisco (Phone Scheduling)

Texas ENT Specialists; Frisco (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Texas ENT Specialists in Frisco, TX, is seeking a Patient Access - Phone Scheduling Representative to support our Otolaryngology patients. You will help with the online appointment system, answer inquiries, and assist with patient check-in and registration.

You will schedule and confirm appointments, collect patient information, maintain accurate records, respond to inquiries by phone and email, and provide friendly, professional service to ensure a positive patient experience.

Qualifications

• High school diploma or equivalent.
• At least one year of related scheduling experience.
• Experience using EMR and scheduling software.
• Strong communication and customer service skills.

Responsibilities

• Schedule and confirm patient appointments.
• Collect patient information and ensure accurate records.
• Respond to patient inquiries by phone and email.
• Assist with patient check-in and registration.
• Provide courteous, professional service for a positive experience.

Skills

Communication skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Scheduling software

Job description

Texas ENT Specialists in Frisco, TX, is seeking a Patient Access - Phone Scheduling Representative to support our Otolaryngology patients. You will help with the online appointment system, answer inquiries, and assist with patient check-in and registration.

You will schedule and confirm appointments, collect patient information, maintain accurate records, respond to inquiries by phone and email, and provide friendly, professional service to ensure a positive patient experience.