Patient Access & Revenue Support Specialist II

Baylor Scott & White Health; Midlothian (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health is seeking an Access Services Representative 2 to register patients, verify insurance benefits, and collect patient financial responsibilities. You will also cross-train across departments and serve as a mentor to peers.

You will work in a fast-paced healthcare setting, requiring empathy, strong communication, and attention to detail to support the revenue cycle and patient experience.

Qualifications

• 2 years of healthcare or customer service experience or education equivalency required.
• Strong listening, interpersonal and communication skills, and professional telephone etiquette.

Responsibilities

• Collects accurate demographics and insurance information to register patients.
• Verifies insurance benefits and collects patient financial responsibilities.
• Mentors or trains peers and supports multiple areas/locations as needed.

Skills

Listening skills

Interpersonal communication

Telephone etiquette

Customer service

Empathy

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Baylor Scott & White Health is seeking an Access Services Representative 2 to register patients, verify insurance benefits, and collect patient financial responsibilities. You will also cross-train across departments and serve as a mentor to peers.

You will work in a fast-paced healthcare setting, requiring empathy, strong communication, and attention to detail to support the revenue cycle and patient experience.