Patient Access & Revenue Cycle Specialist

Bronson Healthcare; Bronson Township (MI); On-site; USD 38,000 - 46,000; Full time

Job summary

Bronson Healthcare is hiring a Full Time Patient Access Representative for Bronsons Methodist Hospital. You will greet and register patients, verify insurance, collect payments, and provide price estimates while ensuring accurate demographic data and compliance with HIPAA.

The role requires prior customer service experience, basic typing and Windows skills, and familiarity with billing processes. Emphasis on accuracy supports patient care and revenue cycle efficiency.

Qualifications

• High school diploma or GED required.
• Previous customer service experience required.
• Knowledge of HIPAA and confidentiality requirements preferred.
• Medical terminology, CPT and ICD-10 coding preferred.
• Basic typing, ten-key and Windows computer skills.

Responsibilities

• Greet and register patients and collect demographic & insurance information.
• Verify insurance eligibility and scheduling across facilities.
• Collect and enter payments and provide price estimates.
• Explain billing information and negotiate payment arrangements.
• Process physician orders and manage patient forms.

Skills

Customer service

Attention to detail

Analytical skills

Communication

Multi-tasking

Education

High school diploma or GED

Tools

Windows OS

Typing 45 WPM

Billing systems

Job description

Bronson Healthcare is hiring a Full Time Patient Access Representative for Bronsons Methodist Hospital. You will greet and register patients, verify insurance, collect payments, and provide price estimates while ensuring accurate demographic data and compliance with HIPAA.

The role requires prior customer service experience, basic typing and Windows skills, and familiarity with billing processes. Emphasis on accuracy supports patient care and revenue cycle efficiency.