Patient Access & Revenue Cycle Lead

Pullman Regional; Pullman (WA); On-site; USD 85,000 - 126,000; Full time

Benefits offered by this job

Medical + vision

Dental

HSA (Health Savings Account)

Paid leave time

Life insurance (Employer Paid)

Long-term disability

Retirement with employer matching

Voluntary benefits: life insurance,/2c

EAP resources

Discounts on services

Job summary

Pullman Regional Hospital is seeking a Manager of Patient Access in Pullman, WA. The role leads patient access operations and collaborates with revenue cycle and clinical teams to optimize front-end performance and financial outcomes.

The position requires strong leadership, analytical skills, and deep knowledge of revenue cycle processes. A bachelor’s degree and 5+ years of experience are preferred. The role is full-time, on-site, with competitive pay and comprehensive benefits.

Qualifications

• Bachelor’s degree in healthcare administration, business, or related field.
• Five or more years of progressively responsible experience in patient access, revenue cycle, or healthcare operations, including supervisory or management experience.
• Advanced knowledge of revenue cycle operations and patient access functions.

Responsibilities

• Provide operational leadership and oversight for patient access across the organization.
• Establish departmental priorities, improvement initiatives, and performance goals in coordination with the Director of Revenue Cycle.
• Ensure compliance with federal/state regulations, accreditation standards, and policies.
• Drive financial performance through oversight of point-of-service collections, insurance verification, and authorization processes.
• Monitor KPIs such as collection rates, denial prevention, and patient throughput.
• Lead staffing and workforce planning within Patient Access and develop the team.

Skills

Leadership

Revenue cycle

Data analysis

Communication

Organizational skills

Microsoft Office

Healthcare IT systems

Education

Bachelor’s degree in healthcare administration, business, or related field

Job description

Pullman Regional Hospital is seeking a Manager of Patient Access in Pullman, WA. The role leads patient access operations and collaborates with revenue cycle and clinical teams to optimize front-end performance and financial outcomes.

The position requires strong leadership, analytical skills, and deep knowledge of revenue cycle processes. A bachelor’s degree and 5+ years of experience are preferred. The role is full-time, on-site, with competitive pay and comprehensive benefits.