Patient Access Representative - Woman's Health

McLaren Health Care; Okemos (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

McLaren Health Care is seeking a Patient Access Representative I in Michigan to handle registration, financial clearance, insurance verification, cashier tasks, and related duties. You will perform assignments within set quality and productivity standards as part of Revenue Cycle Management.

The role requires strong Microsoft Office skills, customer service experience, and the ability to communicate effectively with patients and team members.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of Patient Access, Medical Billing or Customer Service experience.
• Proven skills in Microsoft Office, specifically Excel and Word, and 10-key calculators.

Responsibilities

• Completes all assigned tasks and responsibilities accurately and timely.
• Responds promptly, professionally and courteously to all customers’ needs.
• Cooperates and communicates effectively with all McLaren Health Care team members.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Word

10-key calculators

Job description

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Responsibilities

• Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner
• Responds promptly, professionally and courteously to all customers’ needs
• Cooperates and communicates effectively with all McLaren Health Care team members

Keywords: Receptionist, secretary, office, clerical, front desk

Required

• High School Diploma or GED
• Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
• Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

Preferred

• Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted
• Certification in medical billing, coding, or equivalent job specific certification
• Working knowledge of CPT, HCPCS, and ICD-10
• One-year experience in Revenue Cycle

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

Additional Information

• Schedule: Full-time
• Requisition ID: 26010758
• Daily Work Times: 8a-5p
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No