Patient Access Representative - Orthopedic Surgery

McLaren Health Care; Clarkston (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

McLaren Health Care in Michigan is seeking a Patient Access Representative I to handle registration, financial clearance, insurance verification, and cashier duties under Revenue Cycle Management.

You will complete assigned tasks accurately and timely, respond to customers professionally, and collaborate with team members to maintain high-quality service.

Qualifications

• High School Diploma or GED required.
• At least 6 months in Patient Access, medical billing or customer service.
• Proficient in Microsoft Office, especially Excel and Word.
• Experience with Windows-based applications and 10-key calculators.

Responsibilities

• Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner
• Responds promptly, professionally and courteously to all customers’ needs
• Cooperates and communicates effectively with all McLaren Health Care team members

Skills

Microsoft Office

Excel

Word

10-key calculators

Education

High School Diploma or GED

Associate Degree in Health Care or Finance (preferred)

Certification in medical billing/coding (preferred)

CPT/HCPCS/ICD-10 knowledge (preferred)

Revenue Cycle experience (preferred)

Tools

Excel

Word

10-key calculators

Job description

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management.Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Responsibilities

• Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner
• Responds promptly, professionally and courteously to all customers’ needs
• Cooperates and communicates effectively with all McLaren Health Care team members

Keywords: Receptionist, secretary, office, clerical, front desk

Required

• High School Diploma or GED
• Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
• Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

Preferred

• Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted
• Certification in medical billing, coding, or equivalent job specific certification
• Working knowledge of CPT, HCPCS, and ICD-10
• One-year experience in Revenue Cycle

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

Additional Information

• Schedule: Full-time
• Requisition ID: 26004165
• Daily Work Times: 8:00am - 4:30pm
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No