Patient Access Representative - Cardiovascular

McLaren Health Care; Lansing (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider in Lansing, Michigan seeks a Patient Access Representative I to engage in registration, insurance verification, and customer service tasks. Candidates should possess a High School Diploma or GED, along with at least 6 months of pertinent work experience. The ideal applicant will display proficiency in Microsoft Office, particularly Excel and Word. A full-time schedule is offered, operating from 8 am to 4 pm without on-call hours or weekend work.

Qualifications

• Minimum 6-month of Patient Access, Medical Billing, or Customer Service experience.
• Proven skills in Excel, Word, and 10 key calculators.

Responsibilities

• Complete assigned tasks accurately and timely.
• Respond promptly and courteously to all customer needs.
• Communicate effectively with team members.

Skills

Microsoft Office skills

Customer service skills

Insurance verification

Education

High School Diploma or GED

Associate Degree in Health Care/Finance

Job description

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Responsibilities

• Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner
• Responds promptly, professionally and courteously to all customers’ needs
• Cooperates and communicates effectively with all McLaren Health Care team members

Keywords: Receptionist, secretary, office, clerical, front desk

Required

• High School Diploma or GED
• Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
• Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

Preferred

• Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted
• Certification in medical billing, coding, or equivalent job specific certification
• Working knowledge of CPT, HCPCS, and ICD-10
• One-year experience in Revenue Cycle

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

Additional Information

• Schedule: Full-time
• Requisition ID: 26001491
• Daily Work Times: 8am - 4pm
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No