Patient Access Representative - Primary Care

McLaren Health Care; Michigan; Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

McLaren Health Care is seeking a Patient Access Representative I in Michigan. The role involves registration, financial clearance, insurance verification, cashier duties, and related tasks within Revenue Cycle Management.

You will perform assignments under general direction, ensuring quality and productivity standards are met. The position requires strong Excel/Word skills, familiarity with Windows-based applications, and a customer-service mindset.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of Patient Access, Medical Billing or Customer Service experience.
• Proficient with Microsoft Office; Excel and Word; Windows-based applications; 10-key calculator.
• Travel to or between clinics may be required for float positions.

Responsabilités

• Completes all assigned tasks and responsibilities accurately and on time.
• Responds promptly, professionally and courteously to customers’ needs.
• Cooperates and communicates effectively with McLaren Health Care team members.
• Contributes to continuous quality improvement efforts.
• Seeks guidance from Rep II, Rep III, and supervisor on assigned tasks.

Connaissances

Customer service

Microsoft Office

Excel

Word

10-key calculator

Formation

High School Diploma or GED

Associate degree in Healthcare/Finance or related

Medical billing/coding certification

Outils

Windows-based applications

Microsoft Excel

Microsoft Word

Description du poste

Position Summary

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Essential Functions and Responsibilities

• Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.
• Responds promptly, professionally and courteously to all customers’ needs.
• Cooperates and communicates effectively with all McLaren Health Care team members.
• Contributes to continuous quality improvement efforts.
• Under general direction, completes tasks accurately and timely. Seeks guidance and direction from Rep II, Rep III and supervisor on tasks assigned.

Keywords: Receptionist, secretary, office, clerical, front desk

Qualifications

Minimum:

• High School Diploma or GED
• Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
• Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators
• For positions designated as float positions, travel to or between clinics is required

Preferred

• Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted
• Certification in medical billing, coding, or equivalent job specific certification
• Working knowledge of CPT, HCPCS, and ICD-10
• One-year experience in Revenue Cycle

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

Additional Information

• Schedule: Full-time
• Requisition ID: 26010999
• Daily Work Times: 7:30am - 5:00pm
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No