Patient Access Representative (Weekend Days) - Emergency Registration

Oklahoma State University Medical Center; Tulsa (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

The Emergency Room Registration Representative at Oklahoma State University Medical Center directs patients and visitors, verifies benefits, eligibility, and authorizations, and completes registrations. You will collect patient liability, obtain signatures, and manage calls while maintaining excellent service.

Responsibilities include updating demographics, handling multiple tasks in a fast-paced ER, and complying with privacy and regulatory standards.

Qualifications

• Ability to collect and update financial and demographic data accurately.
• Maintain patient confidentiality and comply with privacy standards.
• Strong communication and organizational skills.
• Experience with insurance verification or billing workflows preferred.

Responsibilities

• Direct patients and visitors to appropriate areas.
• Obtain benefits, eligibility, and authorizations for treatment.
• Enter information to complete registrations and collect patient liability.
• Handle incoming calls and work assigned Work Queues.
• Maintain accuracy and confidentiality in a fast-paced ER setting.

Skills

Communication skills

Attention to detail

Multitasking

MS Office

Education

High School Diploma or equivalent

Tools

Insurance verification software

Billing software

Job description

Job Description

The Emergency Room Registration Representative is accountable for directing patients and visitors, obtaining benefits, eligibility, and authorizations for treatment. The representative will be responsible for entering information to complete the registration, obtaining signatures, collecting applicable patient liability, working assigned Work Queues, and answering incoming calls. Excellent customer service skills are a must.

Job Description

The Emergency Room Registration Representative is accountable for directing patients and visitors, obtaining benefits, eligibility, and authorizations for treatment. The representative will be responsible for entering information to complete the registration, obtaining signatures, collecting applicable patient liability, working assigned Work Queues, and answering incoming calls. Excellent customer service skills are a must.

Qualifications

Representatives must have the ability to properly collect and accurately update financial and demographic information into a computer; maintain patient confidentiality; provide clear and concise information to those who request it; be able to handle multiple tasks at one time; and be detail-oriented. The position tends to be fast-paced at times, and you will be required to perform other job duties as assigned. This position is for Friday, Saturday and Sunday 6:30am - 7pm

Qualifications

• High School Diploma or equivalent (required).
• Previous experience in insurance verification, patient access, or a healthcare-related field
• Knowledge of insurance terminology, plans, and billing processes.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Proficient with Microsoft Office Suite and experience with insurance verification or billing software.
• Ability to maintain confidentiality and adhere to privacy and regulatory standards.
• Epic experience is a plus.