Patient Access Representative (Telephone Receptionist/Appointment Scheduler)

Orthopedic Institute; Sioux Falls (SD); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading orthopedic practice as a Patient Access Representative in Sioux Falls, SD. In this role, you'll be the first point of contact for patients, responsible for scheduling appointments and providing exceptional customer service. We seek a motivated individual with strong communication skills and attention to detail to enhance patient experiences.

Qualifications

• Background in healthcare or customer service preferred.

Responsibilities

• Answering incoming calls and responding to patient inquiries.
• Scheduling appointments and coordinating with healthcare providers.
• Updating patient records and ensuring accuracy of information.

Skills

Communication

Multitasking

Attention to Detail

Job description

Join our team as a Patient Access Representative at Orthopedic Institute in Sioux Falls, SD!

Are you looking to make a difference in the lives of patients seeking specialized orthopedic care? We are currently seeking a highly motivated and organized individual to join our team as a Patient Access Representative. In this role, you will serve as the first point of contact for patients seeking appointments and information about our services.

As a Patient Access Representative, you will be responsible for answering incoming calls, scheduling appointments, gathering insurance information, and providing exceptional customer service to all patients. Your role is crucial in ensuring that patients have a positive experience from the moment they contact our institute.

Key responsibilities include:

1. Answering incoming calls and responding to patient inquiries
2. Scheduling appointments and coordinating with healthcare providers
3. Updating patient records and ensuring accuracy of information
4. Providing exceptional customer service and addressing patient concerns

The ideal candidate for this position will have excellent communication skills, the ability to multitask in a fast-paced environment, and a strong attention to detail. Additionally, a background in healthcare or customer service is preferred.

At Orthopedic Institute, we are committed to providing the highest quality orthopedic care to our patients. As a Patient Access Representative, you will play a critical role in ensuring that patients have access to the care they need in a timely and efficient manner. Join our team and be a part of a dedicated group of healthcare professionals who are passionate about making a difference in the lives of others.

About Orthopedic Institute:

Orthopedic Institute is a premier orthopedic practice in Sioux Falls, SD, dedicated to providing comprehensive and compassionate care to our patients. Our team of board-certified physicians and highly skilled staff are expertly trained in a wide range of orthopedic specialties, including sports medicine, joint replacement, and spinal surgery.

At Orthopedic Institute, we are committed to excellence in patient care and strive to exceed the expectations of our patients and their families. Our state-of-the-art facilities and advanced treatment options ensure that our patients receive the highest level of care possible.

Come join our team at Orthopedic Institute and be a part of a dynamic and rewarding work environment that values teamwork, professionalism, and the highest standards of patient care.