Employer Industry: Behavioral Health Services
Why Consider This Job Opportunity
- Pay starting at $18/hr
- Comprehensive benefits plan, including 401(k), personal time off, paid holidays, and tuition reimbursement
- Opportunity for career advancement and growth within the organization
- Work remotely, with a preference for candidates in the Eastern Time Zone
- Supportive and collaborative work environment focused on empowering children with autism and special needs
What To Expect (Job Responsibilities)
- Coordinate and maintain daily, weekly, and monthly staff and client schedules for the delivery of autism services
- Inform families and Behavior Interventionists of schedule changes and update systems accordingly
- Arrange for alternate coverage or work for Behavior Interventionists and manage PTO coverage
- Respond to staff and client inquiries regarding scheduling via phone and email
- Attend regular meetings with the Clinical Services Scheduling Manager and collaborate with other departments as needed
What Is Required (Qualifications)
- High School Diploma or equivalent; Bachelor's Degree preferred
- Minimum of three years of customer service experience
- Prior scheduling experience required, preferably in a healthcare setting or at an autism services provider
- Proven customer service skills with experience handling heavy call volume
- Strong written and verbal communication skills with exceptional attention to detail
How To Stand Out (Preferred Qualifications)
- Experience utilizing Central Reach and Monday.com
- Excellent organizational skills with a self-motivated approach
- Proven ability to anticipate needs and respond in a timely manner
- Strong problem-solving and critical thinking skills
- Ability to work overtime as required
#BehavioralHealth #RemoteWork #CustomerService #CareerOpportunity #CompetitivePay
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