Patient Access Representative - Rockford, Evenings

Trinity Health Mid-Atlantic; Rockford (MI); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b)

PTO

Paid holidays

Referral program

Tuition reimbursement

Job summary

Trinity Health is seeking a part-time patient registration specialist for evening shifts in Michigan. The role involves outpatient and inpatient registration, insurance verification, and collecting patient payments. Must have strong communication, data entry, and a HS diploma.

Two training weeks are 8:00–4:30 PM, with shift coverage in the evenings. Benefits include medical/dental/vision, 403(b), PTO, holidays, and tuition support. Equal opportunity employer.

Qualifications

• 1 year of customer service experience.
• Strong verbal and written communication.
• Accurate data entry and basic computer skills.

Responsibilities

• Provide patient-focused customer service.
• Register patients and verify insurance for outpatient and inpatient services.
• Collect patient financial liability payments and verify eligibility including Medicare pre-certifications and referrals.
• Provide information to hospital users, patients, families and physician offices.

Skills

Customer service

Data entry

Communication skills

Education

HS Diploma

Job description

Employment Type: Part time Shift: Evening Shift Description: Schedule: 26 hours per week, Evenings Week 1: Monday 3p-9p, Wednesday 3p-9p, Thursday 3p-9p, Saturday 2p-10p Week 2: Sunday 3p-11p, Monday 3p-9p, Wednesday 3p-9p, thursday 3p-9p Week 3: Monday 3p-9p, Wednesday 3p-9p, Thursday 3p-11:30p, Friday 3p-9p Training: The first two weeks of training are M-F, 8a-430pm must be able to attend this*

Why You’ll Love Working at Trinity Health:

A great team that supports one another like family Day-one benefits including medical, dental, vision, and 403B retirement, and even pet insurance! Generous PTO, paid holidays, and a Colleague Referral Program Tuition reimbursement and student loan forgiveness options Career growth opportunities across 21 states with Trinity Health

What you will do:

Provide patient focused customer service. Perform outpatient & / or inpatient registration & insurance verification functions; Collect patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provide general information to hospital users, patients, families & physician offices

What you will need:

1 year customer service experience, required HS Diploma or equivalent required Data entry skills (50 to 60 keystrokes per minute) Basic computer skills HFMA CRCR or NAHAM CHAA required within one (1) year of hire. Excellent communication skills (verbal and written). Interpersonal skills to work with internal and external customers. Accuracy and attentiveness to detail and time management skills.

Nice to have: Medical terminology Knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorizations

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.