Patient Access Representative-PRN

North Big Horn Hospital; Lovell (WY); On-site; USD 21,000 - 30,000; Part time

Job summary

Nbhh is seeking a Patient Access Representative to perform admission registrations, verify insurance, collect payments, and support multiple departments. The role emphasizes accuracy, empathy, and efficient service in a fast-paced healthcare setting.

Ideal candidates will be comfortable with Excel and Microsoft Office, eager to learn EMR systems, and capable of delivering high-quality patient interactions according to hospital policies and standards.

Qualifications

• Must have high school diploma or equivalent.
• Must maintain high accuracy and strong attention to detail.
• Ability to learn EMR technology and use basic Excel/Microsoft Office.
• Strong organizational and problem-solving skills are essential.

Responsibilities

• Efficiently and accurately complete admission registration for all patient types and services.
• Obtain required signatures on consents and admission forms; provide materials to Medicare patients as needed.
• Confirm patient insurance eligibility and benefits via registration software.
• Answer phones, greet visitors, take messages, sort mail and post charges to accounts.

Skills

High school diploma

Excel basics

Microsoft Office

Learn EMR system

Strong organization

Problem solving

Education

High School Diploma or equivalent

Tools

Excel

Microsoft Office

EMR system

Registration software

Job description

Job Posting

Patient Access Representative-PRN PRN

Requirements

• Graduation from high school or equivalent.
• Must have basic knowledge of Excel, Microsoft Office, and the ability to learn EMR technology. An ability for a high degree of accuracy is necessary, as is the ability to work efficiently, demonstrate strong organizational skills and perform problem-solving skills.

Desirable

• Completion of courses in college or business college pertaining to office skills is desirable.
• Experience in any healthcare office and/or clinical role is desirable.

ESSENTIAL DUTIES AND RESPONSIBIILITIES

1. Efficiently and accurately complete admission registration for all patient types and service types.
2. Obtain required signatures on consents and admission forms and other forms required by Medicare. Make sure all required handouts and information are given to Medicare patients.
3. Confirm patient insurance eligibility and/or benefits through registration software.
4. Receive visitors, answer phones, take and deliver messages, page, pick up and sort mail, stock necessary forms, post charges and receipts to accounts and other duties assigned.
5. Run daily Census, Registration and AR reports for Patient Access Supervisor.
6. Assist other departments when able as requested by supervisor with typing, scanning, copying, setting up meeting rooms and any additional duties assigned.
7. Assist with patient accounts, answer patient questions, accept payments and post payments to accounts.
8. Demonstrate knowledge of insurance guidelines for Medicare, Medicaid, Commercial insurances to include need for pre-authorizations, non-coverage, etc.
9. Deal effectively and with sensitivity with patients’, families, and staff both in person and over the telephone.
10. Maintain quality results by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and Personal Service Excellence standards.
11. Use AIDET in daily communication with customers and staff.
12. Update job knowledge by participating in educational opportunities.
13. Demonstrate proficient use of computer, calculator, typewriter, copy machine and telephone, scanner, and postage machine, etc.

Additional Information

Position Type : Pool/PRN/Per Diem