Patient Access Representative - Physician Clinic

Terrebonne General Health System; United States; Sur place; USD 25 000 - 34 000; Plein temps

Résumé du poste

Terrebonne General Health System is seeking a Patient Access Representative for a Physician Clinic. The role involves registering patients, verifying insurance, and coordinating with care teams to ensure smooth patient flow.

You will explain policies and help families with financial and administrative steps. Strong knowledge of medical terminology and ICD/CPT coding is preferred, as is prior experience in patient registration or a medical office setting.

Qualifications

• Knowledge of medical terminology preferred.
• Working knowledge of ICD and CPT coding preferred.
• Experience in patient registration preferred.
• Experience in an insurance or medical office setting preferred.

Responsabilités

• Validate and register patients' demographic, medical and financial information accurately and timely.
• Communicate clearly with patients, families, and staff while maintaining confidentiality.
• Collect and verify patient demographics, insurance and pre-certification information.
• Coordinate patient flow with scheduling, bed control, and nursing units for efficient routing.
• Explain hospital policies, consent forms, and insurance requirements to patients.
• Maintain compliance with legal and regulatory requirements and inform supervisors of issues.

Connaissances

Medical terminology

ICD & CPT coding

Patient registration

Description du poste

## Patient Access Representative - Physician ClinicApply: 8166 Main St: Full time: Posted Yesterday: JR102694Day (United States of America)**Department:**300 - 795500 PPP - Physician Administration**Position Description:**The Patient Access Representative validates and registers all patients' demographic, medical and financial information in an accurate, complete and timely manner in accordance with the departmental standards and procedures. Key Responsibilities: • Communicate clearly and professionally with patients, families, and staff across diverse backgrounds, maintaining patient confidentiality and excellent customer service. • Collect and verify patient demographic, insurance, and pre-certification information accurately during registration and pre-registration processes. • Coordinate patient flow by collaborating with departments such as scheduling, bed control, and nursing units to ensure efficient routing. • Explain hospital policies, consent forms, and insurance requirements, addressing patient or family concerns appropriately. • Demonstrate flexibility, professionalism, and a positive attitude, contributing to a collaborative and efficient team environment. • Resolve challenges with diplomacy, offer constructive feedback for process improvement, and embrace changes that enhance service delivery. • Prioritize tasks, manage high volumes of registrations, and maintain accuracy and timeliness in all assigned duties. • Perform technical tasks including assigning rooms, transporting patients, preparing charts, photocopying insurance cards, and ensuring proper documentation and signatures. • Maintain compliance with legal and regulatory requirements and keep supervisors informed of any concerns or issues. Qualifications: 1. Knowledge of medical terminology is preferred. 2. Working knowledge of ICD and CPT coding is preferred. 3. Experience in patient registration is preferred. 4. Experience in an insurance or medical office setting is preferred.