Patient Access Representative - Per Diem

150 Shriners Hospitals for Children; South Gate (CA); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision insurance

Tuition assistance

Retirement matching

Descripción de la vacante

Shriners Children’s in California is seeking a Patient Access Representative to support patients through scheduling, pre-registration and registration, and to provide information about access to external resources.

You will maintain compliance with hospital and regulatory agencies by obtaining consents, verifying insurance, entering patient data, and guiding families through check-in and billing processes, in a fast-paced healthcare environment.

Formación

• High School Diploma.
• Bilingual English/Spanish.
• 3+ years’ experience in patient access, scheduling, registration or customer service in a healthcare environment.

Responsabilidades

• Answer incoming calls into the main operator line of the facility.
• Greets and directs patients/families presenting for appointments and treatment.
• Accurately enters and updates patient information into the computer system.
• Enters and updates patient's insurance information.
• Performs check-in of patients who arrive for scheduled appointments or admissions.
• Prepares and secures signatures on required treatment and billing authorization forms.
• Scans necessary documents into the EHR system.
• Verifies insurance coverage for all patients receiving services.

Conocimientos

Bilingual English/Spanish

Customer service

Healthcare scheduling

Educación

High School Diploma

Descripción del empleo

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

The Patient Access Representative

This position provides support to our patients as they are experiencing a life changing event. The support is accomplished by working with the caregiver to schedule appointments, perform pre-registration and registration of new and existing patients, and providing patients with information regarding access to additional external financial resources. In this position, you will have the opportunity to support our patients with issues dealing with scheduling and questions for the provider(s). In addition, you will maintain compliance with hospital and regulatory agencies by obtaining various consents.

Key Responsibilities

• Answer incoming calls into the main operator line of the facility


• Greets and directs patients/families presenting for appointments and treatment


• Accurately enters and updates patient information into the computer system


• Enters and updates patient's insurance information


• Performs check-in of patients who arrive for scheduled appointments or admissions


• Prepares and secures signatures on required treatment and billing authorization forms


• Scans necessary documents into the EHR system


• Verifies insurance coverage for all patients receiving services

Required Qualifications

• High School Diploma


• Bilingual (English/Spanish)


• 3+ years’ experience in patient access, scheduling, registration or customer service in a healthcare environment

The pay range for this position is $23.00 - $30.54/hour. Compensation is determined based on years of relevant experience and departmental equity.

Every day, we provide innovative, compassionate care and conduct leading research that enhances the quality of life for children and their families. We invite you to explore the many rewarding career paths at Shriners Children's, from clinical and non-clinical positions to education and research opportunities. We’re always looking for driven, compassionate professionals to join our team as nurses, physical therapists, medical assistants, administrative staff and much more. No matter where you're located, you'll find openings at our Shriners Children’s facilities across the U.S., in Canada and Mexico and at our corporate headquarters in Tampa, Florida.

Benefits

• Eligible Shriners Children’s employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance, retirement matching and so much more!