Patient Access Representative Per Diem

Englewood Hospital; Englewood (NJ); On-site; USD 18,000 - 26,000; Full time

Job summary

Englewood Health is seeking a Per Diem Patient Access Clerk to register patients, collect demographic and insurance information, and ensure accurate records. You will handle ID verification, scanning, and privacy, while delivering courteous service to patients and staff.

The role requires strong data-entry skills, the ability to work independently, and adaptability in a fast-paced setting within Englewood, NJ.

Qualifications

• HS Diploma or equivalent.
• One or more years of registration or related clerical/health care experience preferred when accompanied with HS Diploma or equivalent.
• Strong customer service and data-entry skills.
• Ability to work in a fast-paced environment with changing priorities.

Responsibilities

• Register patients in the computer system and collect demographic, financial, and insurance information.
• Verify, copy, and scan patient IDs and insurance cards into the Document Imaging system while protecting privacy.
• Provide professional customer service to patients, visitors, physicians, and staff.
• Process financial responsibilities, deposits/payments, and referrals as needed.
• Maintain organized registration and waiting areas and participate in quality initiatives.
• Demonstrate excellent interpersonal skills and the ability to work independently.

Skills

Customer service

Data entry

Typing

Communication

Privacy/compliance

Education

HS Diploma or equivalent

Tools

Document Imaging System

Job description

Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve.

Job Summary

Under general supervision and according to well-defined policies and procedures, interviews patients and/or patients' representatives to obtain necessary personal, demographic, and financial information and identification. Performs computer data entry and other record-keeping tasks related to the patients' registration within the registration areas. Exhibits Service Excellence Standards at all times, and incorporates into all interactions.

• Department:** Patient Access Services
• Location:** Englewood, NJ
• Status:** Per Diem
• Shift:** Variable
• Hours:** Variable

Job Essentials

• Register patients in the computer system, collect demographic, financial, and insurance information, obtain required signatures, and ensure all records are complete and accurate.
• Verify, copy, and scan patient identification, insurance cards, and signed documents into the Document Imaging system while maintaining patient privacy and confidentiality.
• Provide professional customer service by communicating effectively with patients, visitors, physicians, and staff, assisting with directions, and handling phone calls courteously.
• Process financial responsibilities by collecting required deposits/payments, making referrals to Credit Representatives or the Cashier's Office, obtaining insurance pre-certifications, and complying with EMTALA regulations.
• Maintain an organized registration and waiting area while participating in quality assurance initiatives and ongoing performance improvement.
• Excellent interpersonal and communication skills along with professional appearance.
• Ability to function independently.
• Clerical, data entry and typing skills including filing and record keeping.
• Some knowledge of computer systems.
• Ability to work in a fast-paced environment that has frequent changes in priorities.

Education

• HS Diploma or equivalent or minimum of 5 years related experience required.
• One or more years of registration or related clerical/health care experience is preferred when accompanied with HS Diploma or equivalent.

Englewood Health job postings provide a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation. In addition to the minimum rate, eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources. Minimum rate: $16.00