Medical Office Receptionist FT

Englewood Hospital; Englewood (NJ); On-site; USD 19,000 - 27,000; Full time

Job summary

Englewood Health in Englewood, NJ, seeks a frontline patient care support role to move patients from waiting areas to exam rooms and prepare them for visits. The position emphasizes efficient use of physicians' time and strong communication with patients and staff.

The ideal candidate is fluent in Korean and English, with medical office experience preferred. Responsibilities include EMR registration, calls, appointment bookings, and adherence to HIPAA and service standards.

Qualifications

• Fluent in Korean and English.
• Medical office experience preferred.
• Greets patients and visitors courteously and communicates effectively with care team.
• Registers patients in EMR and handles demographics, insurance, and signatures.

Responsibilities

• Facilitate patient flow from waiting area to exam rooms.
• Assist with booking appointments and scheduling labs.
• Greet patients with respectful service per GREAt standards and HIPAA.
• Handle mail, records, and departmental tasks as assigned.

Skills

Korean-English fluency

Medical office experience

Education

High School Diploma or equivalent / 2 years experience

Job description

Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve.

Job Summary

Performs various front office and back office patient care duties. More specifically, this position will assist with flow of patients from the waiting area to exam rooms and perform preparatory work on patients to ensure efficient use of the physician's time.

• Department:** EHPN Primary Care Dr. Sun
• Location:** Englewood, NJ
• Status:** Full Time
• Hours:** Mon, Tue, Thu, Fri, Sat. 8:00 AM to 5:00 PM.

**Job Essentials: The ideal candidate will meet the following requirements and competencies.**

• Must be fluent in Korean and English.
• Medical office experience preferred.
• Greets patients and visitors in a prompt, courteous, and helpful manner, as well as to demonstrate effective communication skills with patients, visitors, co-workers, physicians, and other departments in accordance with Service Excellence Standards.
• Registers all patients in EMR. Includes retrieval of all demographics, financial and insurance information from patients. Secures all necessary signatures on required forms, and all check-in / check-out processes.
• Answers incoming calls, screens calls, takes messages, and provides information to the appropriate care team. Demonstrates appropriate and courteous telephone etiquette during telephone exchanges.
• Assists with booking patients in scheduling appointments to ancillary labs etc.
• Treats all individuals with respect including but not limited to patients, visitors, physicians and co-workers by using our G.R.E.A.T communication standards and abiding by HIPAA.
• Sorts and delivers mail, medical records, and other correspondence.
• Attends meetings as required and participates in departmental quality assurance endeavors.
• All other tasks as assigned.

Education Requirement

• High School Graduate or equivalent or a minimum of 2 years full-time experience in a related field required.

Englewood Health job postings provide a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation. In addition to the minimum rate, eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources.

Minimum Rate: $16.50 per hour