Call Center Representative FT Days

Englewood Hospital; Englewood (NJ); On-site; USD 21,025 - 29,945; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Wellness resources

Job summary

Englewood Hospital is seeking a team member to schedule appointments and perform data entry within the Englewood Health system. The ideal candidate will have 1-2 years of related experience and strong communication skills, enabling effective interactions with patients and staff.

We offer a minimum hourly rate of $18.50, comprehensive benefits including health insurance and retirement plans. Join us in our mission to deliver exceptional patient care.

Qualifications

• 1-2 years of related experience required.
• Ability to function independently in a fast-paced environment.
• Flexibility and attention to detail are essential.

Responsibilities

• Schedule appointments within the Englewood Health system.
• Perform computer data entry related to patients' appointments.
• Exhibit Service Excellence Standards in all interactions.

Skills

Interpersonal and communication skills

Clerical skills

Data entry skills

Telephone etiquette

Organizational skills

Ability to multi-task

Education

High School Diploma or GED

Job description

Overview

Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve.

Job Summary

Under general supervision, and according to well defined policies and procedures, schedules appointments within the Englewood Health system. Performs computer data entry and all required documentation related to the patients\' appointment. Exhibits Service Excellence Standards at all times and incorporates into all interactions.

Job Essentials

• A minimum of 1-2 years related experience required.
• Excellent interpersonal and communication skills along with professional appearance.
• Ability to function independently.
• Clerical, data entry, and computer skills required.
• Demonstrates appropriate and courteous telephone etiquette during telephone exchanges.
• Relays essential phone messages.
• Demonstrates effective communication skills with patients, co-workers, physicians and Medical Center Staff.
• Ability to accurately schedule appointments.
• Ability to work in a fast paced environment that has frequent changes in priorities, policies and requirements.
• Flexibility and ability to concentrate and pay close attention to detail with organizational skills and an ability to multi-task with speed and accuracy.

Education Requirements

• High School Diploma or GED required.

Englewood Health job postings provide a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation. In addition to the minimum rate, eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources.

Minimum rate: $18.50 p/h