Patient Access Representative - Oncology Clinic

SSM Health; Lake Saint Louis (MO); On-site; USD 17,000 - 24,000; Full time

Job summary

SSM Health in Lake Saint Louis, MO is seeking a patient scheduling coordinator to accurately schedule patients for prescribed procedures and collect demographic, insurance and clinical information. In this role you will work Monday to Friday, Day shift, with starting pay of 15+ per hour.

Key duties include gathering patient data, coordinating schedules, assisting with pre-certification/authorization, and providing patient counseling on pre-service requirements.

Qualifications

• High School diploma or GED (or 10 years of work experience).
• No prior experience required.

Responsibilities

• Gathers information from patient and enters into appropriate database.
• Schedules patient procedures to efficiently use patient time and clinical resources.
• Assists with coordination of insurance pre-certification/authorization.
• Provides counseling to patient or representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties related to patient registration.
• Performs other duties as assigned.

Skills

Communication skills

Scheduling coordination

Data entry

Education

High School diploma/GED

Job description

It's more than a career, it's a calling.

MO-SSM Health Medical Group Lake Saint Louis Medical 400

Worker Type:

Regular

Job Highlights:

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

In this role you will be responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Department: Oncology

Schedule: Monday - Friday, Day Shift, no Weekends/Holidays

Starting Pay: 15+/hr. (Offers are based on years of experience and equity for this role.)

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

Primary Responsibilities

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Education

• High School diploma/GED or 10 years of work experience

Experience

• No experience required

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department:

6885000125 LSL Medical Oncology

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Read our notice of non-discrimination