Patient Access Representative Lead - Oncology Clinic

SSM Health; Saint Charles (MO); On-site; USD 38,000 - 46,000; Full time

Job summary

SSM Health in St. Charles, MO, is seeking a Patient Access Lead to supervise assigned staff in patient registration for the Oncology department. This full-time 0.8 FTE position schedules 32 hours weekly, Monday through Friday, Day Shift, with no weekends or holidays.

You will communicate with patients and staff to gather demographics, insurance, and clinical information, oversee shift operations, and ensure compliance with policies while supporting a fast, accurate registration process.

Qualifications

• High School diploma/GED or 10 years of work experience.
• Two years' experience.

Responsibilities

• Leads or coordinates shift operations of assigned activities, resources, and staff.
• Serves as a technical or functional resource and performs similar duties with staff.
• Assigns, monitors and reviews progress of work. Monitors and reports compliance with policies and/or procedures.
• Oversees and evaluates orientation and training of assigned associates. May provide input in the review and evaluation of staff performance.
• Performs the duties of a Patient Access Representative.
• Performs other duties as assigned.

Education

High School diploma/GED or 10 years of work experience

Job description

It's more than a career, it's a calling.

MO-SSM Health Medical Group and Urgent Care St. Charles

Worker Type

Regular

Job Highlights

Join a team where your work matters - every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Leads assigned staff in performing activities related to patient registration.

In this role you will be responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure

Department: Oncology

Schedule: Full -Time 0.8 (32) Weekly Hours Monday - Friday, Day Shift, no Weekends/Holidays

Job Summary

Leads assigned staff in performing activities related to patient registration.

Job Responsibilities and Requirements

Primary Responsibilities

• Leads or coordinates shift operations of assigned activities, resources, and staff.
• Serves as a technical or functional resource and performs similar duties with staff.
• Assigns, monitors and reviews progress of work. Monitors and reports compliance with policies and/or procedures.
• Oversees and evaluates orientation and training of assigned associates. May provide input in the review and evaluation of staff performance.
• Performs the duties of a Patient Access Representative.
• Performs other duties as assigned.

Education

• High School diploma/GED or 10 years of work experience

Experience

• Two years' experience

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department

6884000125 SJMP Medical Oncology

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

32

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

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