Patient Access Representative Lead

SSM Health; Lake Saint Louis (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is looking for a Patient Access Representative Lead to join their team in Lake Saint Louis. This key role requires expertise in patient registration and insurance processes while providing outstanding customer service. Ideal candidates will possess strong leadership skills and experience in a healthcare environment. Join us to make a difference in patient care and support our mission.

Benefits

Paid Parental Leave

Flexible Payment Options

Upfront Tuition Coverage

Qualifications

• Two years' experience in a healthcare setting preferred.
• Good organizational and communication skills.

Responsibilities

• Leads or coordinates shift operations of assigned activities.
• Assigns and monitors work progress of the staff.
• Performs the duties of a Patient Access Representative.

Skills

Customer Service

Insurance Knowledge

Patient Registration

Education

High School diploma/GED

Job description

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MO-SSM Health St. Joseph Hospital - Lake Saint Louis

Worker Type:

Regular

Job Highlights:

Patient Access Representative Lead - SSM Health St. Joseph Hospital Lake St. Louis

Hours: 6am - 4:30pm, rotating weekend, holiday and on call rotation

Ideal candidate has experience with insurances, referrals, patient registration, and excellent customer service skills.

Job Summary:

Leads assigned staff in performing activities related to patient registration.

Job Responsibilities and Requirements:

Primary Responsibilities

• Leads or coordinates shift operations of assigned activities, resources, and staff.
• Serves as a technical or functional resource and performs similar duties with staff.
• Assigns, monitors and reviews progress of work. Monitors and reports compliance with policies and/or procedures.
• Oversees and evaluates orientation and training of assigned associates. May provide input in the review and evaluation of staff performance.
• Performs the duties of a Patient Access Representative.
• Performs other duties as assigned.
  
  

EDUCATION

• High School diploma/GED or 10 years of work experience
  
  

Experience

• Two years' experience
  
  

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.
  
  

Required Professional License And/Or Certifications

• None
  
  

Department:

8701250033 PAS - St. Joseph Hospital West

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
  
  

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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