Patient Access Rep Lead

BJC HealthCare; St. Louis (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading healthcare organization is seeking a Patient Access Rep Lead to support the Point of Service Collections process. The role involves mentoring staff, ensuring compliance with healthcare regulations, and providing excellent customer service. Ideal candidates will have a High School Diploma, relevant experience, and strong attention to detail.

Qualifications

• 2-5 years of experience in a healthcare setting.
• CHAA certification preferred.

Responsibilities

• Communicate professionally with patients and staff.
• Ensure compliance with healthcare standards and regulations.
• Mentor and train staff members.
• Manage staffing and workflow to meet operational goals.

Skills

Customer Service

Attention to Detail

Knowledge of Healthcare Regulations

Education

High School Diploma or GED

Associate's Degree

Job description

Join to apply for the Patient Access Rep Lead role at BJC HealthCare.

This role involves supporting all aspects of the Point of Service Collections process, managing the price estimation request line, and mentoring staff. The position requires excellent customer service skills, attention to detail, and knowledge of healthcare regulations.

Responsibilities include:

• Communicating professionally with patients and staff.
• Ensuring compliance with healthcare standards and regulations.
• Mentoring and training staff members.
• Managing staffing and workflow to meet operational goals.

Minimum Requirements:

• High School Diploma or GED.
• 2-5 years of experience.

Preferred Qualifications:

• Associate's Degree.
• CHAA certification.