Patient Access Representative Lead

SSM Health; Missouri; On-site; USD 35,000 - 55,000; Full time

Job summary

SSM Health St. Joseph Hospital is seeking a Patient Access Representative Lead to oversee patient registration activities. Ideal candidates will have experience with insurances and excellent customer service skills. This full-time position includes leading shift operations and training staff.

Benefits

Paid Parental Leave

Flexible Payment Options

Upfront Tuition Coverage

Qualifications

• Experience with insurances and referrals.
• Excellent customer service skills.
• Two years' relevant experience.

Responsibilities

• Leads shift operations of patient registration activities.
• Assigns and monitors work compliance with policies.
• Performs duties of a Patient Access Representative.

Skills

Customer Service

Insurance Knowledge

Education

High School diploma/GED

10 years of work experience

Job description

It's more than a career, it's a calling.

MO-SSM Health St. Joseph Hospital - Lake Saint Louis

Worker Type:

Regular

Job Highlights:

Patient Access Representative Lead - SSM Health St. Joseph Hospital Lake St. Louis

Hours: 6am - 4:30pm, rotating weekend, holiday and on call rotation

Ideal candidate has experience with insurances, referrals, patient registration, and excellent customer service skills.

Job Summary:

Leads assigned staff in performing activities related to patient registration.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Leads or coordinates shift operations of assigned activities, resources, and staff.
• Serves as a technical or functional resource and performs similar duties with staff.
• Assigns, monitors and reviews progress of work. Monitors and reports compliance with policies and/or procedures.
• Oversees and evaluates orientation and training of assigned associates. May provide input in the review and evaluation of staff performance.
• Performs the duties of a Patient Access Representative.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• Two years' experience

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Department:

8701250033 PAS - St. Joseph Hospital West

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

• Flexible Payment Options:our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay(fees may apply)before payday.

• Upfront Tuition Coverage:we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.