Patient Access Representative - Internal Medicine

McLaren Health Care; Lansing (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

McLaren Health Care is seeking a Patient Access Representative I to support registration, financial clearance, insurance verification and cashier duties. You will perform assigned tasks within quality and productivity standards and provide courteous service to all customers.

Required is a high school diploma or GED with at least 6 months of related experience; proficiency in Microsoft Office and 10-key. Preferred are an associate degree and/or billing/coding certification, with knowledge of

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of Patient Access, Medical Billing or Customer Service experience.
• Experience with Microsoft Office, especially Excel and Word.
• Familiarity with 10-key calculators and Windows-based software.
• Preferred: associate degree and/or medical billing/coding certification.

Responsibilities

• Completes assigned Patient Access tasks accurately and timely.
• Responds professionally to customers’ needs at the front desk.
• Collaborates with McLaren Health Care team members and supports revenue cycle processes.

Skills

Customer service

Communication

Education

High School Diploma or GED

Associate degree (preferred)

Certification in medical billing or coding (preferred)

Tools

Microsoft Excel

Microsoft Word

Windows-based applications

10-key calculators

Job description

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management.Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Keywords: Receptionist, secretary, office, clerical, front desk

Responsibilities

• Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner
• Responds promptly, professionally and courteously to all customers’ needs
• Cooperates and communicates effectively with all McLaren Health Care team members

Required

• High School Diploma or GED
• Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
• Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

Preferred

• Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted
• Certification in medical billing, coding, or equivalent job specific certification
• Working knowledge of CPT, HCPCS, and ICD-10
• One-year experience in Revenue Cycle

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

Additional Information

• Schedule: Full-time
• Requisition ID: 26010587
• Daily Work Times: 8a-5p
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No