Patient Access Representative - Vascular

McLaren Health Care; Lansing (MI); On-site; USD 32,000 - 38,000; Full time

Job summary

McLaren Health Care in Lansing, MI is seeking a Patient Access Representative I under general direction to handle registration, financial clearance, insurance verification and cashier tasks as assigned by Revenue Cycle Management.

The role emphasizes accuracy and timely performance, courteous customer service, and collaboration with McLaren Health Care team members. Schedule is full-time, standard business hours; on-site in Lansing. Relevant experience from minimum 6 months preferred.

Qualifications

• Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience.
• High School Diploma or GED required.
• Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators.

Responsibilities

• Completes all assigned tasks and responsibilities accurately and in a timely manner.
• Responds promptly, professionally and courteously to all customers’ needs.
• Cooperates and communicates effectively with all McLaren Health Care team members.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Word

10-key calculators

Job description

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Responsibilities

• Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner
• Responds promptly, professionally and courteously to all customers’ needs
• Cooperates and communicates effectively with all McLaren Health Care team members

Keywords

Receptionist, secretary, office, clerical, front desk

Required

• High School Diploma or GED
• Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
• Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

Preferred

• Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted
• Certification in medical billing, coding, or equivalent job specific certification
• Working knowledge of CPT, HCPCS, and ICD-10
• One-year experience in Revenue Cycle

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

Additional Information

• Schedule: Full-time
• Requisition ID: 26003005
• Daily Work Times: 9:00am - 5:00pm
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No